The most eagerly awaited seminar on Hospital Management organized by the Sankara Nethralaya Academy was held on the 5th of January 2013 at the Sri VD.Swami Auditorium. The attendance both in terms of numbers and profile was a clear indication that the Sankara Nethralaya academy had cut a niche as a highly rated knowledge dissemination centre. Shrimathi Akila Ganesan, Senior General manger, Sankara Nethralaya and Registrar of the Sankara Nethralaya Academy flagged off the day’s deliberation with a warm welcome address, an interesting note on the need for teaching and training initiatives in an organization and a quick and lively intro of the day’s speakers. This was followed by an introduction of Professor Bala Balachandran who was delivering the Key note address by Dr KS.Vasan, Managing Director, Sankara Nethralaya.
The daylong seminar witnessed some highly engaging and in-depth talks on a wide spectrum of topics related to better Hospital Management and health care delivery including best practices, better patient experience and promotion of a health care center by experts in the respective fields as follows
Best Practices, Next Practices and Excellence for Ever in Health Care by Prof. Bala Balachandran, Founder & Dean, Great Lakes Institute of Management, Chennai, India. J.L. Kellogg Distinguished Professor Emeritus of Accounting and Information Management Northwestern University, Evanston, IL. USA.
Putting the patient first: Patient safety and customer – focused services by Dr.Clive Fernandez, GM Quality & Special Projects – Apollo Group Hospitals, India, Consultant – JCI & NABH Assessor.
Balanced Scorecard – Powerful Organizational Tool for Strategic Planning and Driving Performance in Healthcare by Dr TV Subramaniam (Dr TVS) – Chairman Board of Studies at Bharathidasan Institute of Management, Trichy, Visiting Faculty – IIFMR, Chennai & IIM – Ahmadabad
Information and communication technology (ICT) in Health care by Dr.Sumanth C Raman, Head – Healthcare Innovations, Tata Consultancy Services, Chennai
Hospital Accreditation / International benchmarking by Dr Shashank Devapur – Technical Manager, 3M India Ltd, India
Retaining the best through employee engagement in Health care Organization by Dr.R.Karthikeyan, Director, Gemba Management Consulting Pvt Ltd & Vice-Chairman ISTD, Chennai chapter.
Marketing/ promoting the Hospitals by Prof Sankaran P.Raghunathan, Dean – The National Management School, Chennai.
The sessions were of a highly interactive nature with participant even finding solutions to specific issues they were currently facing through direct engagement with the eminent speakers and enriching their skills and knowledge from the well – researched presentations touching on various facets of Hospital Management and Health care delivery.