ACME Consulting

Association of Healthcare Providers of India and, ACME Consulting launch critical NABH entry level program at Sankara Nethralaya

NABH

In an effort to emphasize the need for Medicare quality to be under the structured framework stipulated by the national Accreditation Board for Hospitals and Healthcare providers (NABH), the Association of Health care providers in India (AHPI) along with ACME consulting, the well known providers of  advisory services to service organisations in the area of quality improvement, particularly health care launched an entry level program for NABH accreditation for small and medium sized hospitals at a brief function held at the Sri VD Swami Auditorium, Sankara Nethralaya on 11th September 2015.

Welcoming the gathering, Senior General Manager Sankara Nethralaya Smt Akila Ganesan underlined that “Quality was the only thing” that needed adherence to, at all levels, to put a perfect, system driven procedure to practice.

Addressing the gathering Dr.Giridhar J Gyani, Director General, AHPI stressed the need for a structured framework like NABH to reduce medical errors that are currently at a whopping  figure of 5.2 million annually, in the country. He hailed hospitals across Tamil Nadu that were in the ambit of NABH and pointed the need for all hospitals, whether big or small, to imbibe quality consciousness through such procedures. He had a high word of praise for the State Government’s Health schemes and stressed the importance of being linked only to Health care providers under the NABH entry level program/ NABH accredited hospitals to ensure quality of Medicare and service.

The event witnessed honouring of Dr Mala Raj, Managing Director of FIRM Hospitals, Anna Nagar for being the First Hospital in Chennai to be Accredited under the NABH Entry Level Standards. While Col Rajeev Mannali, Narayani Hospital, Dr V. Thiagarajan, BM Hospital, Ms Gayatri Sandeep, Seethapathi Hospital, shared their experiences in implementing the NABH Entry Level Standards,  Mr C.S.Ramakrishnan, Chief Operating Officer, Mr Suresh Shenoy,   Vice President, ACME Consulting spoke elaborately on the NABH Entry Level Standards & Implementation steps and AHPI’S Accreditation Assistance Program.Chairman Emeritus, Sankara Nethralaya Dr. SS Badrinath, wished the program a great success and congratulated the participants who evinced keen interest to join the Entry level program of NABH.

The Hindu

The Sankara Nethralaya Academy conducts a niche session on ‘Accreditation for Hospitals’ for healthcare management executives on 20th June 2015, Saturday.

Accreditation for Hospitals

Shri C S Ramakrishan, Chief Operating Officer, ACME Consulting (Healthcare Quality Consultancy) at the Accreditation session

The session started with a warm welcome and the need for hospital accreditations for healthcare professional managers by Shri A. Mahalingam, Deputy Registrar of the academy and also introduction of the speaker Shri C S Ramakrishan, for his kind acceptance and support to our academy.

Mr. Ramakrishnan, – Chief Operating Officer & Senior Consultant – Quality Management Systems & Information Security and Management Systems, At ACME CONSULTING, he has been involved for about 8 years, directly heading all the NABH Projects of Acme and all the Quality Improvement Projects of ACME being done for the National Health Systems Resource Centre (NHSRC), overseeing the ISO 9001 Certification Projects of NHSRC in the North East Indian States of Assam, Meghalaya and Arunachal Pradesh and at 48 Primary Health Centres in Tamil Nadu.

A Post Graduate from the prestigious Indian Institute of Technology, Kanpur is in charge of day to day operations at Chennai. He also holds a Post Graduate Diploma in Business Administration from the Loyola College Of Business Administration and is a qualified Lead Auditor for the ISO 27001:2005 ISMS, for Information Security and Management Systems

He was part of a large team of multi-national consultants, carried out Viability studies for industrial clusters across Sultanate of Oman, covering 165 industrial units, representing about 45 industry types. The study was spread over 6 months using interview methodology, analysis of financial performance, market analysis, infrastructure studies, etc. The study identified major causes of non-performing industrial units and provided recommendations for revival, wherever possible and a sense of direction for future industrialization of Oman. He is also a Lean Management expert, handling the Lean Management initiatives for Healthcare.

The session was meant to educate and create awareness on the critical need for quality accreditation for health care institutions in an increasingly competitive healthcare marketplace and a highly demanding patient base, among health care managers, healthcare entrepreneurs currently operating their own health care institutions and individuals and corporate bodies planning to enter into this fast growing and high potential field.

The session covered the entire gamut of quality and work flow processes and practices both clinical and non-clinical, from minute details like employee educational credentials to installation of advanced equipment imperative for accreditation by prestigious certifying bodies both national and international.

Accreditation is a clear indication of the quality and capability and a stamp of high standard of hospitals in India; it is an indication of world class treatment to patients and would gradually boost Medical Tourism in India. The accreditation brings in the much needed credibility as it symbolizes quality, it helps in branding of the hospital, enhances hospital value and reliability making India truly a great Medical Tourism destination.

Delegates included Hospital Administrators, Doctors, Nurses, Quality Managers from various Private, Mission and Public sector hospitals who interactively participated stood to gain and share the knowledge in the field of accreditation Process.

The Speaker enumerated on 10 important NABH Stands viz.,

• Access, Assessment & Continuity of Care (AAC)
• Care of Patient (COP)
• Management of Medication (MOM)
• Patient Rights & Educations (PRE)
• Hospital Infection Control (HIC)
• Continuous Quality Improvement (CQI)
• Responsibility of Management (ROM)
• Facility of Management & Safety (FMS)
• Human Resource Management (HRM)
• Information Management System (IMS)

The speaker also highlighted the various benefits of NABH Accreditations for the Patients, Institutions and third parties like healthcare insurance sector and at the end of the session the delegates shared their learning experiences and feedback of this unique session.

At the end of the session, Shri A. Mahalingam & Shri C S Ramakrishnan made a quick announcement about the forthcoming 12 weekends Certificate Course in Healthcare Quality Management by the TSNA– the 2nd batch to be conducted in collaboration with the Association of Healthcare Providers India (AHPI), New Delhi and ACME Consulting (Healthcare Quality Consultancy) Chennai which would be commencing from 18th July 2015 and requested the participants to visit www.thesnacademy.ac.in to know more and to apply online.

The Sankara Nethralaya Academy conducts a niche session on ‘Accreditation for Hospitals’ for healthcare management executives on 08.11.2014.

Shri C S Ramakrishan, Chief Operating Officer, ACME Consulting (Healthcare Quality Consultancy) at the Accreditation session The session started with a warm welcome and the need for hospital accreditations for healthcare professional managers by Shri A. Mahalingam, Assistant Registrar of the academy and also introduction of the speaker Shri C S Ramakrishan, Chief Operating Officer, […]

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