May 18, 2015

The Sankara Nethralaya Academy conducted a session on Effective Communication skills for Healthcare Managers

Dr. MV.Ashok Babu at the Session

The Sankara Nethralaya Academy, an education arm of Sankara Nethralaya, Medical Research Foundation conducted a niche, session on “Effective Communication Skills for Healthcare Managers on Monday, 18 May 2015.

The session started with a warm welcome note and the need for supervisory skills in professional managers by Shri A. Mahalingam, Deputy Registrar of the institution, he thanked the participants for the overwhelming response and confidence in the institution and wished them a wonderful and successful session.

The lively session was conducted by Dr. M.V.Ashok Babu, a qualified trainer with easy to understand examples and video clippings.

The session covered the important aspect of non-verbal communication and the messages that are conveyed through gestures and body language. It emphasized the importance of feedback to make sure the message conveyed by the sender of message is properly understood by the receiver. The various types of feedback phrases were discussed.

The rules and principles of effective communication were dealt in detail. The importance of using assertive language for communication within the organization and the necessity to understand the psychology of the receiver was emphasized. The difference between reaction and response to a situation was clearly put forth.

A sub topic on the basic psychology and expectations of patients from a doctor was explained, with special focus on dealing with subjective healthcare cues. The changing realities of the mental state of the patients of today and in the future, when compared to the past, made the participants ponder on the techniques to be adopted to make impactful communication to patients.

Finally the session was concluded with tips on how to use communication for providing good patient service and experience.

At the end of the session, Shri A Mahalingam also used the opportunity to make a quick announcement about the forthcoming 12 weekends Certificate Course in Healthcare Quality Management – 2nd batch  to be conducted in collaboration with Association of healthcare Providers India (AHPI), New Delhi and ACME Consulting (Healthcare Quality Consultancy) Chennai and to be commencing from 18th July 2015 and requested to visit www.thesnacademy.ac.in to know more and online application.

+2 Students Learn high career choices in health care sector

A career counselling session was organized by The Sankara Nethralaya Academy (TSNA),a unit of Medical Research Foundation at its Academy campus Vanagaram, Chennai – 600 095 on 16.05.2015, Saturday to facilitate students completing their schooling to discover new and exciting academic options, a large number of young people had an opportunity to discover a whole range of courses in the healthcare sector that could help them build a great career.

Students & Parents at the career counselling session

Welcoming the gathering, Mr. A Mahalingam, Deputy Registrar, explained the service orientation under the visionary leadership of the Living Legend Padma Bhushan Dr. SS Badrinath. He briefed on the educational facilities and collaborations of the academy, for offering a purposeful education to the society, he also highlighted that the healthcare service sector is booming and that there are abundant career opportunities here, which he explained has made many institutions like the Sankara Nethralaya Academy to offer specialized courses in this sector to prepare students aspiring to be a part of this high growth industry

Dr MV Ashok Babu Expert in Clinical Counseling Addressing gathering said the medical sector is able to make up about 40 per cent of the staffing requirement required for paramedical personnel, but there is a need for qualified paramedical support personnel to help augment the growth of the healthcare sector which is evolving very fast. Responding to queries about the scope of these courses, he said, “Students can not only be employed, but also study ahead till the doctorate level and be exposed to the manufacturing sector as well, if they take up the allied health science courses offered.”

Prof. S Ramani, Principal, further added that employability can be enriched only by acquiring knowledge, skills and attitude, over and above the qualifications, reinforcing the uniqueness of this academy which is approved by Healthcare Sector Skill Council (NSDC). He also detailed about the extensive scholarship schemes offered by Sankara Nethralaya for the meritorious and economically weaker students.

Dr Anuja R Singh, Manager – Optometric Education, Sankara Nethralaya Academy at the career counselling session

The Sankara Nethralaya Academy offers several courses like BSc (Medical Laboratory Technology), BSc (Ophthalmic Dispensing), Fellowship of Dispensing Opticians, BBA (Hospital & Healthcare Management) and Diploma in Ophthalmic Nursing Assistant. The details and curriculum of these courses were explained by the concerned faculty heads Dr. Anuja R Singh, Dr. Vandhana, Mr. Senthilkumar and Ms. Renganayaki, who also outlined the career opportunities after course completion.

The program concluded with clarifications and individual counseling and commencement of admission process. Further details and applications for the course can be obtained through the academy website www.thesnacademy.ac.in