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The Sankara Nethralaya Academy’s 1st batch of Healthcare Quality Management program receives enthusiastic response.

The Sankara Nethralaya Academy (TSNA), the academic arm of its illustrious parent institution and world class eye care provider is committed to sharing the knowledge and experience of its parent institution to enhance the overall functioning of the Medicare industry, by improving every one of its multiple facets.

Shri C S Ramakrishan, Chief Operating Officer, ACME Consulting, addressing the Session

The need for better and more professional management of hospitals and better healthcare delivery became imperative in view of greater awareness levels and rising expectations of patients and their families, entry of Indian and overseas players into the health care industry, India especially South India becoming a preferred healthcare destination of patients from all over the world and the disturbing increase and complexity of ailments.

This is a first of its kind in the country Certificate Course dedicated to the area of Healthcare Quality, a key concern in Hospitals today. The spurt in medical errors, accidents and high profile cases of negligence has brought the entire healthcare sector under a cloud, negating the tremendous amount of good work actually being done.

This situation can be addressed only by professionalizing Hospital services and making quality as the very basis and crux in every aspect of the healthcare delivery, thereby ensuring Hospitals are safe and patient centric and the treatment provided is effective, producing the desired outcomes.

Realising this most critical need, The Sankara Nethralaya Academy, an academic wing of Sankara Nethralaya, the epitome of healthcare quality in the country, ACME Consulting, India’s largest Healthcare Quality Advisory and Association of Healthcare Providers of India (AHPI), the only countrywide association of Hospitals in the country have joined hands to develop this Certificate Course that will help all categories of hospital staff right from Doctors, Nurses and Administrators to Radiographers, Lab Technicians and other Support Staff to become active participants in the Quality Improvement of their respective Hospitals.

This course was conducted at the Sankara Nethralaya main campus every Saturday afternoon, between 3pm and 6pm over the next 12 weeks.

The Course was well received with senior management Personnel like Directors, Medical Professionals, Management Executives from reputed healthcare institutions both domestic enrolling in it.

A few testimonials on the course from successful candidates

Dear Sir,
Thank you so much for the coordination you have given to me during the course.
Ms Metilda,
Nursing Supdt,
PES Institute of Medical Science & Research, Kuppam, Andra Pradesh

Dear Mr. Mahalingam,      Good Morning!
I really appreciate the idea and commitment in conducting such courses. I should agree that doctors besides being clinicians must undergo training on quality, hospital management, etc . The course content and time scheduling was very good. Integrating project work has really added value.
Once again appreciate and complement that I and my colleagues have been benefited. Please do keep us updated about other programmes for us to enroll
Regards
Dr. Santa MD, Basavatarakam cancer Hospital, Hydrabad, AP

Many thank Mr. Mahalingam.  We enjoyed the course very much.  Being an online candidate, few suggestions:1)  Speakers to stand in one place – ovement and hand movements gave lot of artefacts on video and diverted attention a bit.
2) Slides and contents were very good.  Narratives/Examples given were very good by some speakers but standardisation of these examples for future may be beneficial.
All in all, excellent and would recommend to others.
Thank you.
Dr. Suma,PES Institute of Medical Science & Research, Kuppam, Andra Pradesh

Dear Mahalingam Sir,

My sincere appreciation and gratitude to you, Sir, for all your efforts in making the program as successful as it was. Effective communication is not easy, but you have managed it so well with not just me, but with our whole group. Never once during the entire course of study did I have to send you any reminder or query. It was all well answered even before a doubt could develop in our minds! The course content was also extremely well structured. It was a privilege for me to be able to listen to and learn from stalwarts in the quality field. A special word of appreciation for your organizing skills in arranging the sessions without any delay or interruption, every Saturday, at the pre-planned hours, without fail, throughout the course duration.

The course is over, but I cherish our friendship and hope it will last a life time.

Thanking you

Yours Sincerely
Ms.Sandhya Mahadevan
GM, PRS Hospital Pvt. Ltd.
(Student of SN Academy, CCHQM course )

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