Shri C S Ramakrishan, Chief Operating Officer, ACME Consulting (Healthcare Quality Consultancy) at the Accreditation session
The session started with a warm welcome and the need for hospital accreditations for healthcare professional managers by Shri A. Mahalingam, Assistant Registrar of the academy and also introduction of the speaker Shri C S Ramakrishan, Chief Operating Officer, ACME Consulting and senior management consultant, for his kind acceptance and support to our academy.
The session was meant to educate and create awareness on the critical need for quality accreditation for health care institutions in an increasingly competitive healthcare marketplace and a highly demanding patient base, among health care managers, healthcare entrepreneurs currently operating their own health care institutions and individuals and corporate bodies planning to enter into this fast growing and high potential field.
The session covered the entire gamut of quality and work flow processes and practices both clinical and non-clinical, from minute details like employee educational credentials to installation of advanced equipment imperative for accreditation by prestigious certifying bodies both national and international.
Accreditation is a clear indication of the quality and capability and a stamp of high standard of hospitals in India; it is an indication of world class treatment to patients and would gradually boost Medical Tourism in India. The accreditation brings in the much needed credibility as it symbolizes quality, it helps in branding of the hospital, enhances hospital value and reliability making India truly a great Medical Tourism destination.
Delegates included Hospital Administrators, Doctors, Nurses, Quality Managers from various Private, Mission and Public sector hospitals who interactively participated stood to gain and share the knowledge in the field of accreditation Process.
The Speaker enumerated on 10 important NABH Stands viz.,
• Access, Assessment & Continuity of Care (AAC)
• Care of Patient (COP)
• Management of Medication (MOM)
• Patient Rights & Educations (PRE)
• Hospital Infection Control (HIC)
• Continuous Quality Improvement (CQI)
• Responsibility of Management (ROM)
• Facility of Management & Safety (FMS)
• Human Resource Management (HRM)
• Information Management System (IMS)
The speaker also highlighted the various benefits of NABH Accreditations for the Patients, Institutions and third parties like healthcare insurance sector and at the end of the session the delegates shared their learning experiences and feedback of this unique session.