The imposing edifice housing the Kamalnayan Bajaj Institute for Research in Vision and Ophthalmology came alive to a steady flow of visitors right from the early evening of Friday the 23rd of January 2015. The Sankara Nethralaya family was paying its homage to the memory of the great man after whose name its research facility was named and expressing its gratitude to the members of his family whose generosity made it a reality and pledging its commitment to focused research to find solutions to prevailing and emerging eye ailments and its resolve to banishing blindness from the face of the earth on the momentous occasion. The ‘Photo Exhibition’ at the foyer of the 7th floor of the venue, very thoughtfully compiled and prepared by the multi-media department of Sankara Nethralaya gave visitors a rare glimpse into the eventful life of Shri Kamalnayan Bajaj and the dedication of the research facility in his name and honour by the Bajaj family and Sankara Nethralaya.
The function got off to an auspicious start with the mellifluous rendering of the invocation song ‘Kamalanayana….’by sisters Shruthi and Sahana, daughters of Sri S.N.Pabhu, Trustee, Sankara Nethralaya Ophthalmic Mission Trust, Inc, USA. Shri Sivashankar, Senior Research Fellow extended a warm welcome to the esteemed chief guest and all those assembled for the August occasion.
Introducing the Chief guest Dr S.S.Badrinath, Chairman Emeritus started off with his sincere thanks to Shri Rahul Bajaj and Shri Neeraj Bajaj for choosing to celebrate the centenary of Shri Kamalnayan Bajaj at the place named in his honour. He thanked the Bajaj family for their generous support which had enabled the setting up of an exclusive ophthalmic research facility in the country. Warmly recalling his long association with Shri Gopalkrishna Gandhi he thanked Shrimathi MS Amma the great well wisher of Sankara Nethralaya for having been the bridge between him and Shri Gopalkrishna Gandhi, he recalled his meeting with the great man when he was the Governor of West Bengal and receiving a copy of ‘A Frank Friendship’ the book authored by him.
Dr Ronnie George, Senior Glaucoma Consultant and Director- Research, Kamalnayan Bajaj Institute for Research in Vision and Ophthalmology gave a highly absorbing account of the genesis of the Vision Research Foundation, its goals, its transition as the Kamlnayan Bajaj Institute for Research in Vision and Ophthalmology, a most spacious, well equipped and State of the Art research facility with the generous support of the Bajaj family. He traced the remarkable work being carried out and achievements of each research department at the institution, underlying the qualitative and quantitative jump in the same after the assistance by the Bajaj family and renaming of the facility as Kamalnayan Bajaj Institute for Research in Vision and Ophthalmology.
The most distinguished chief guest and speaker of the day Shri Gopalkrishna Gandhi a man with such high credentials as former governor of West Bengal, senior IAS officer and a man who served with distinction as India’s ambassador to Sri Lanka, South Africa, Norway and Iceland, a man with a proud lineage of being the grandson of the Mahathma and the man whom he described as his ‘conscience keeper’ took the audience on a enchanting trip to a bygone era, a glorious era, where men could differ on issues, question their leaders and yet remain united for a common cause. An era marked by political integrity and non-opportunistic philanthropy. Expressing his appreciation for the huge funding towards research by the Bajaj family the eminent speaker observed that the Bajaj family had a history of what he termed as “Intelligent philanthropy”. Shri Gopalkrishna Gandhi highlighted that as the Bajaj family well understood where to make their charity and philanthropy for the greatest benefit of society, quoting an idiom from old world English “It rings true” which was derived from the practice of striking a coin with one’s finger and ensuring its authenticity by the ringing sound it created, he remarked that ‘Sankara Nethralaya rings true’. He underlined the support of Sankara Nethralaya’s research initiatives for the common good by the Bajaj family as a shining example of “Purity of intention” and complete confidence and trust in the sagacious leadership of Dr SS.Badrinath whom he described as a phenomenal visionary of our times.
This was followed by a highly charged Vote of Thanks by Shri Rahul Bajaj, Head of the Bajaj group and illustrious son of Shri Kamalnayan Bajaj which was played on the screen. It was a rich commentary on his illustrious father and grandfather, the times they lived in, the values they cherished, the business ethics which they held paramount, the same values which continue to govern the Bajaj group to this day. The well- known captain of industry closed his speech with an appeal to the government to provide a level playing field to all businessmen.
In a major rehabilitation initiative to the neuro-visually challenged patients, the departments of Binocular vision clinic and neuro ophthal services at Sankara nethralaya came together to combine and leverage their knowledge in their respective fields to find novel techniques that offer remedial solutions through the Neuro- Optometry Clinic.
Delivering the welcome address, Dr. S.Ambika, Director, Department of Neuro Ophthalmology Services, remarked that the launching of the Neuro Optometry clinic heralded the beginning of an evolutionary and revolutionary chapter in blindness prevention. Dr. Smitha Praveen, Consultant at the Neuro Ophthalmology Department, quoting illustrious neuro scientist Dr V S Ramachandran, on the mysterious infinite functionalities of the brain, which by and large happened through visual occurrences to the brain, explained the role of Neuro- opto clinical services in depth, emphasizing that the care offered would largely be rehabilitative in nature, to benefit the visually challenged owing to traumatic brain injury resulting in visual debilitation, as also to patients affected by Paralytic strokes, Alzheimer disease or multiple sclerosis, affecting vision or managing diplopia or any visual dysfunction.
Ms. Revathy Saravanan, Head, Neuro Opto Clinic, gave a brief on how the idea evolved to start these services at Sankara Nethralaya along the lines of NORA- Neuro Optometric Rehabilitation Association at the United States. She enumerated statistics and modalities on patient treatment and impressive success rate for over 31 Acquired Brain Injury cases resulting in visual disorders. Ms. Jameel Rizwana, Head, Binocular Vision Clinic elaborated on the State of the art Binocular vision clinical services available at Sankara Nethralaya to treat vision deficits through, perceptual, vestibular therapy and by administering binasal occlusions, prisms and addition of lenses to neuro visually challenged patients.
The day witnessed the signing of an MoU between the Elite School of Optometry, the academic wing of Sankara Nethralaya and the University of Melbourne aiming at pursuing academic and research initiatives, collaborative studies and exchange of faculty and students between the two institutions, by Dr. Trichur Vidyasagar, Head, Visual and cognitive neuroscience laboratory, University of Melbourne and Dr.SS Badrinath, Chairman Emeritus, Sankara Nethralaya. Introducing the Guest of Honour, Dr. Vidya Sagar as a pioneer researcher in neural circuitry that underpins visual perception in cats and non-human primates, Dr. Krishna Kumar, Principal, Elite School of Optometry observed that Sankara Nethralaya was honoured to be associated in a joint initiative with an institution of such international repute.
In his fascinating lecture, “Vision – A Key to unlock the brain”, Prof. Vidya Sagar underlined their principle research studies on visual cortex involving spatial arrangements and mapping at the brain. With impressive examples of English script reading being left to right and Persian/ Urdu/ Arabic being Right to left, he enumerated the activation and involvement of occipital regions of the brain giving its plasticity for sequencing in space and ideas. He also detailed the role of Action video games that showed considerable improvements in dyslexia patients.
The distinguished Chief Guest for the day Dr. Arjundas,, hailed as “Father of Neurology”, inaugurated the Neuro Optometry clinic, to the thunderous applause of the gathering. In his address, Dr. Arjundas appealed to the researchers at Sankara Nethralaya, to ‘go beyond’ the eye to the back of the brain to study its ‘visual functionalities’ and translate their findings for the benefit of human kind.
The impressive day concluded with a vote of thanks by Dr. Shikha Talwar Bassi, Deputy Director, Department of Neuro- Ophthalmology.
School children undergo an eye examination at least once in 2 years under the aegis of the National Programme for control of Blindness. Sankara Nethralaya’s Elite school of optometry completed vision testing for a large number of school children studying in corporation schools on January 6th 2015. A total of 39 schools under Corporation Zone 9 spread over the localities of Alwarpet, Teynampet, Royapettah , Nungambakkam, Thousand lights , Triplicane and Mylapore were covered.
The students underwent an examination for refractive errors and also their binocular vision status and the general health of their eyes. Vision testing involved a three-phased structured protocol that consisting of basic vision screening, detection of refractive errors and referral for other ocular problems. A total of 2862 children were tested in one day across 39 schools. 22 Teams comprising of 190 members performed the vision testing in the school premises between 8.30 am and 4.30 pm. In 2012 Elite School of Optometry, Sankara Nethralaya created a national record in Limca book for testing 8469 children in a day. 111 (3.9%) will be given free spectacles and 120 (4.2%) were referred for other ocular problems.
Those identified with refractive errors were given an option of choosing their own spectacle frames, from a range of trendy and stylish models. This is to improve the compliance of spectacle wear, as cosmetic appearance is one of the major reasons for children not wearing their spectacles. Children identified with ocular problems like squint, ptosis and cataract were referred to Sankara Nethralaya for cost free treatment. Parents of children with vision problems will be informed of their children’s vision status and counseled. Spectacles will be distributed in 10 days time in the school premises itself and parents will also be invited to collect the spectacles. Lack of information to parents about their child’s ocular condition in the conventional school screening is one of the main reasons for poor compliance to spectacles and other treatment options.
“Sankara Nethralaya- Elite School of optometry’s screening aim to eliminate all these barriers and create a unique model in the school children vision testing henceforth” observed Ms. N. Anuradha, Vision Screening Coordinator, Elite School of Optometry. Creating awareness among all the stake holders and involving them as part of the screening, especially parents and teachers would create an impact on the school vision screening models” added Dr R Krishnakumar, The Principal, Elite School of Optometry.
For more details contact Dr R Krishnakumar- 044 2234 6023
As an institution imbibing the word and spirit of its hallowed mentor Kanchi Mahaperiyava, in every action and deed, the Sankara Nethralaya family observed the 21st Aradhana of the Jagadguru with great piety, at the Sri.V.D.Swami Auditorium at its main campus on the 30th of December 2014, joined reverentially by a host of “Bhakthas” of Maha Swamigal.
Following the mellifluous rendition by Dr.S.R Bharathi Devi, Post Doctoral Fellow, and Dr. Sri Vidhya, Research Associate, R.S Mehta Jain Department of Biochemistry, Dr. Meenakshi S, Director, Academics, welcomed the gathering and the Chief Guest of the evening, Brahmasri K.V. Seshadrinatha Sastrigal, an erudite Vedic scholar par excellence, Ayurvedic Practitioner of great repute and illustrious former Principal of the Madras Sanskrit College. Dr Meenakshi observed that Sri Seshadrinatha Sastrigal, was a multifaceted personality, commanding authority over Astrology, Mimasa, Tarka Sastra, Vedas, Upanishads and Ayurveda. During his tenure as a teacher, he taught Sahitya, Vyakarana and Sanskrit Philology for Post graduate students and authored numerous research papers and editorials. He held several posts including the Chairmanship at the Board of Ayurveda, Presidentship, Veda Samrakshananyas, Chennai and was recipient of many prestigious awards including the Dhanvantri Award, Dharmasreshta Award.
The revered guru began his presidential address with salutations and invocations to the benign blessings of the Divine Mother,
सन्दीप्तकुङ्कुमवलित्रयभंगि रम्यम् ।
सन्दर्भगर्भमगजे! तव कण्ठनालम्
हे चण्डि! हैमवति! देवि! नमो नमस्ते
for universal peace and welfare. Speaking on ‘Periyava Mahimai’ the humble sishya hailed Paramacharya as the Avatharapurusha and Mahapurusha, who radiated wisdom unto others, a versatile scholar in Vedas, Vedangas and Sastras, who through his eloquent discourses delivered the subtle messages in a lucid style to the common man, in a manner that it could be practised effortlessly. Such was the prowess His Holiness commanded he exclaimed.
Sri Seshadrinatha Sastrigal described ‘Deivathin Kural’, a compendium of lectures covering the gamut of Dharma Sastras as an incredible and phenomenal work of the living Saint that stood as an “Encyclopaedia” of conduct and character for one and all, in their daily lives. “His Tapas (Penance) was difficult to understand for the layman, yet it delivered profound values” he observed adding that Adi Sankara’s Advaita Siddhanta is a floral bouquet on Hindu Philosophy and teaches one on how to lead a life of higher ideals, fulfilling obligations in the materialistic world. He explained that Shatha Bhusani, a monumental work by Mahamahopadyaya Noorni Ananthakrishna Shastri, in response to Shatha Dhusani, a compilation of criticism on Advaita philosophy by Visishtadvaiti Swami Desikan, received global acclaim with Paramacharya’s blessings. Post Independence, when society was at cross roads having lost Siddhanta Values due to other proliferation, Paramacharya advocated practice of Veda Adhyayana by establishing several institutions including the Kumbakonam Veda Dharma Paripalana Sabha and Ilayanthangudi Vidwat Kala Sadas to restore tradition and culture. Many of his ardent devotees included Sri Rajaji, Smt M.S.Subbalakshmi who strived for nation’s independence, be it politics or devotional rendition, remarked Sri. Sastrigal.
The eminent speaker emphasized that Paramacharya’s disciples included eminent foreign scholars like Max Muller, Paul Dukes, Paul Brunton, Eughina Borghini, Milton Singer, Robert Walser who came all the way to India to meet His Holiness and receive His blessings and learn Puranas and Ithihasas from the Master. Sri Sastrigal in his concluding remarks observed that Paramacharya was compassion personified, who ceaselessly worked for the have-nots be it in terms of Samasti Upanayanam or performance of marriages for the under privileged organised by the Mutt.
After the torrential lecture by Sri. Sastrigal, the day witnessed humble offerings by way of donation by a well wisher and staff of Sankara Nethralaya to Dr SS Badrinath, Chairman Emeritus, followed by Arati darshan and floral offerings at the Lotus feet of His Holiness. The day concluded with a vote of thanks by Sri. Sivasankaran, Senior Research Fellow from the RS Jain Mehta Department of Bio Chemistry.
The Cornea Society of India was formed as a professional body to monitor the latest findings and developments, encourage research, joint study and a vibrant exchange of information and knowledge in the field of Cornea from the world over. Dr Geetha Iyer, Senior Consultant at the CJ Shah Cornea Services and Dr. G.Sitalakshmi Memorial Clinic for Ocular Surface Disorders, Sankara Nethralaya is a founder member and Treasurer of the body. The society held its first meet Keracon 2013 at Goa.
Keracon 2014 the society’s second national meet was held between the 19th -21st December 2014 at Mahabalipuram, Chennai, India- with Dr Geetha Iyer as the Co-Organizing Secretary. The major role played by Sankara Nethralaya in the field of Cornea reflected clearly on the key roles designated to Sankara Nethralaya Consultants at this major topical event.
Sankara Nethralaya Consultant & Role played at the KERACON 2014
1.Dr. Geetha Iyer
Co-Organizing Secretary for Keracon2014
Co-Instructor – Ocular Surface Tumor Master Course
Moderator of 2 Sessions – Ocular Surface Disease and Keratoprosthesis
2.Dr. Rama Rajagopal
Panelist Ocular Surface Tumor Session
3.Dr. N. Radhika
Panelist Corneal Trauma Session
4.Dr. Niveditha Narayanan
Panelist Corneal Infections Session
5.Dr. Bhaskar Srinivasan
Panelist Kpro Session
6.Dr .Shweta Agarwal
Panelist Ocular Surface Disease Session.
Sankara Nethralaya’s Cornea Fellows also submitted posters and white papers which won kudos at the event as follows.
1.Unusual Corneal Infection- Pythium Keratitis – Poster
Dr Aradhye P Vijaykumar (APV), Shweta Agarwal, Bhaskar Srinivasan, Geetha Iyer
Selected as the Best poster among 68 posters submitted
2.COMET for surface reconstruction – Poster
Seema Krishnamane (SAM), Shweta Agarwal, Bhaskar Srinivasan, Geetha Iyer
3.MOOKP-An Over A decade Experience – Paper
Dr John Sarkar (JNS), Shweta Agarwal, Bhaskar Srinivasan, Geetha Iyer
Runner –Up Free paper Category (2nd of 12 papers)
4.Our Experience with Boston Kpro and its Variants – Paper
Sharad Nivrutti Gomase (SNE), Shweta Agarwal, Bhaskar Srinivasan, Geetha Iyer
The in-depth and well researched talks and contributions made by Sankara Nethralaya Consultants and Fellows were very well received and drew high appreciation from the participants.
Dr T V Subramaniam delivering a lecture on Total Quality Management
This penultimate session handled by Dr T V Subramaniam dealt with various principles, processes and performance measure that constitute Total Quality Management.
Quality Guru & Sankara Ratna Dr TV Subramaniam( Dr TVS) is currently the Chairman Board of Studies at Bharathidasan Institute of Management, Trichy and Visiting faculty at IIFMR,Chennai & Sankara Nethralaya Academy With a PhD from IIM Ahmedabad he has to his credit, 38 years of Corporate & Management consulting, training & teaching, Having handled around 50 major consultancy assignments for public & private sector organizations and conducted more than 600 management development programmes, he is also the recipient of the Honorary Fellow Award for Significant contribution from the Indian Institute of Materials Management.
The origin of Quality Assurance could be traced to the Inspection Era, wherein the product was inspected for compliance to acceptable standards. This later gave way to process inspection and finally the inputs that go into the processing of a product, were surveyed for standards in quality. Quality Control refers to the procedure of identification of the defects at the end of the entire processing whereas Quality Assurance and Quality Standards happen in the preventive phase of processing to avoid wastage of resources.
The growth and development of an organization depends on the level of co-ordination and design of its processes and policies to ensure that all activities that take place within are working in tandem towards a common goal. In a healthcare setting, the complexity of these co-ordination increases due to the nature of business, volume of patients, use of technology along with manual inputs, logistic hurdles and so on. Therefore it is all the more important to set up stringent standards to assess quality in such processes that deal with human life.
This is particularly unique to the hospital industry because here, the product and the end-user are the same ie., the patient himself. The customer is an observer of all activities of the organization; therefore he is in a stronger position to question discrepancies immediately unlike the manufacturing sectors. Yet another significant difference between other industries and healthcare is the value of the human element involved. Patient profiles are not defined unlike inputs in other segments that are clearly pre-defined.
The basic tenet of good quality service is to meet and then exceed customer expectations. The customer in a healthcare industry refers to the patient. The care delivered should be right the first time, every time and on time so that the maximum benefit is achieved.
Some of the guiding principles for good total quality management were elucidated with insightful illustrations.
• The most important being total customer focus, therefore all policies, plans and systems of all people in the organization should be trained towards securing a positive outcome of good judgement by the customer. If the patient is a customer to the entire hospital network, then the employee too is a customer in the context of the inter-departmental work that goes on in a hospital.
• Yet another important principle to keep in mind is the continual pursuit of excellence in quality of services by taking small measurable steps towards perfection.
• Quality Management is important to strengthen every part of the process to ensure enhanced output to the customer and also to help decision making and deploy action based on the analysis and interpretation of relevant information collected.
• Cross-functional perspective refers to the inter-related activity approach as every person/activity affects and in turn is affected by others.
• The Deming wheel of PDCA – PLAN-DO-CHECK-ACT – can be a useful tool for achieving overall efficiency in the organization.
An innovative and valuable method to sustain standards in patient quality care would be to involve every employee of the healthcare organization in decisions and development of the organization by inculcating a sense of belonging. This will bring about total employee involvement and will in turn help in identifying and channelizing their potential for the betterment of the hospital.
To ensure continuous development of not just the hospital but the employee within, it is important to continually encourage the employees by asking for their suggestions, guiding them and then delegating responsibilities, after imparting requisite knowledge and skills training.
A sure formula for retention of good quality workforce is the note of appreciation of exceptional efforts put in by an employee in the event of a difficult situation.
Adequate training should be planned to impart not just conceptual knowledge to staff but to apply it to real-time contexts while keeping the organization’s vision in focus. This, together with the imbibed values, behavior and attitude of the person at work, will surely contribute to a substantially improved performance.
Any crisis at work should be resolved not just rationally, but also effectively and efficiently. There could be several ways to resolve any critical situation in a department but it is usually optimal to have a quality circle with at least one external member to continually monitor the performance.
An effective approach to any policy-decision making should involve the following:
Analysis refers to the existing process documentation.
Measurement of baseline process performance data is crucial to identifying gaps in performance and will set scope for improvement.Setting up improvement goals and working towards development and implementation of the same initially on a trial basis.Evaluation consists of assessing the impact and then standardizing the process with periodic monitoring.
The session was enriched throughout with the enlightening anecdotes from the extensive experience of the speaker, thanks to his varied professional associations spanning several decades. The participants found the session to be lively and thought-provoking.
The high power Session on Total Quality Management in Healthcare closed with a Vote of Thanks by Mr A Mahalingam, Assistant Registrar – The Sankara Nethralaya Academy.
Sankara Nethralaya joined hands with the Bharathi Medical & Research Foundation,Mumbai to conduct an eye screening/surgical camp at Ettayapuram the birthplace of Mahakavi Bharathiar from the 6th to 17th of December 2014, in celebration of the 132nd birth anniversary of and homage to the national poet and revolutionary freedom fighter who strived all his life to dispel the darkness of ignorance and bring in the light of reasoning and knowledge into the people’s minds. The eye surgery camp was conducted through the most advanced “Mobile Eye Surgical Unit” (MESU) the operation theatre on wheels and drew patients from Ettayapuram and the surrounding villages in good numbers in spite of the rainy weather.
The Raja of Ettaypuram most generously extended his support and help to the noble initiative. The camp started with comprehensive eye screening on the 6th of December and extended up to the 17th of December 2014. The 11th of December the poet’s birthday started with the screening of a movie about him and playing of Shrimathi MS.Subbulakshmi Amma’s inspiring songs on him. This was followed by a reverential procession of the ‘Chikku Palagai’ or the book rest used by the great poet by Dr. SS.Badrinath, Chairman Emeritus, Sankara Nethralaya and Dr.Vasanthi Badrinath to the S.M.AVUDIYAMMAL THIRUMANA MADAPAM the venue of the proceedings. The palagai was honoured with flower petals and the assembled gathering of students from various colleges and ITI worshipped the sacred utility used by the poet, seeking his divine blessings. Chief Guest at the function Dr S.Natarajan, Founder & CEO of Aditya Jyot Hospital, Mumbai gave a spirited speech recalling the greatness of the poet, his message to the nation especially youth and appealed to the gathering to imbibe his great qualities. Speaking on the occasion a visibly moved Dr SS.Badrinath, recalled the evergreen lines of the poet’s immortal song, he likened the students gathered at the occasion to “Nalladhor Veenai” or “a well tuned Veena” which produces mellifluous tunes, underlying that their talents and skills should not be wasted away in a pile of barren dust but channelized in a proper manner. He underlined that Bharathiar’s words were immortal and had the highest relevance even today.
Around 250 members from various NGOs assembled at the venue spoke on the greatness of Bharathiar. They also helped to create awareness on Cataract by highlighting on the need to examine the eyes for possible Cataract and undergo a simple Cataract removal surgery to get back lost vision. They also communicated that a highly advanced and totally cost free Cataract screening/surgical camp through Mobile Eye Surgical Unit (MESU) was being conducted by Sankara Nethralaya the premier eye institution jointly with the Bharathi Medical &Research Foundation, Mumbai at Ettayapuram and exhorted the public to make the best use of it. The Government authorities for their part extended all the necessary help for successful execution of the camp.
Camp details in terms of numbers
1. Total number of patients Screened: 409
2. Total number of patient diagnosed as needing Cataract surgery: 61
3. Total number of patients found unfit for surgery: 13
4. Total number of Cataract surgeries performed: 49
Ms. Sarika Gopalakrishnan, Head of the Low Vision Care Clinic, Sankara Nethralaya was honored as a ‘Fellow of the American Academy of Optometry’ at the AAO meeting 2014, held at Denver, USA. She received the prestigious award from Dr. Brett G. Bence, President, AAO. Ms.Sarika is the first Indian to complete clinical fellowship in the field of Low Vision and the only Indian to receive the prestigious title FAAO for the year 2014.
Ms. Sarika with the expert selection panel of Dr.Nicholas Rumney (Regional Chair), Dr. Joseph Mittelman and Dr. Micheal Wyss.
Dr T S Surendran – Vice Chairman & Director for Paediatric Ophthalmology department of Sankara Nethralaya with the successful Hospital Management Graduates.
The certificate awarding ceremony of the 12 weekend certificate program in Hospital Management – (8th Batch) conducted by the Sankara Nethralaya academy, an education wing of the Sankara Nethralaya was conducted successfully on 22.12.2014, Monday at the Sankara Nethralaya main campus, College Road, Chennai 6. Shri A Mahalingam, Assistant Registrar, the Sankara Nethralaya Academy extended a warm welcome to the program participants and the Chief Guest – Dr T S Surendran – Vice Chairman,Sankara Nethralaya.
Mr S. Sampathkumar, Chief Information Technology Officer, Sankara Nethralaya introduced the distinguished Chief Guest Dr T S Surendran as an Ophthalmic Consultant & Director of the Department of, Pediatric Ophthalmolgy and Vice Chairman, Sankara Nethralaya.
The participating candidates from junior to mid and senior level management positions from a broad spectrum of health care institutions ranging from single specialty to multi-specialty hospitals found the course to be of great relevance to their vocation in terms of enhancing their skill sets, equipping them to handle direct and related healthcare issues and to organize their departments much better.
While the course won overall praise for its holistic approach to hospital management, in-depth, wide and well researched content and professional levels of tutoring by the faculty, TSNA staff members won praise and admiration for their efforts in making the entire learning experience very pleasant and memorable. On their successful completion of their course the students had the good fortune of having an interactive session with the Vice Chairman of Sankara Nethralaya – Dr T S Surendran , they shared their experiences with him and received their certificates and good wishes from him.
Mr A. Mahalingam, the Program Director and Assistant Registrar of the Sankara Nethralaya Academy took this opportunity to wish the participants for their cooperation and successful completion and also thanked the organizations sponsoring the candidates and remarked highly about the dedicated management faculty members for their excellent support to run this course very successfully, he also announced that the next batch of this program( 9th batch) would be commencing from 17th January 2015, for details & registrations www.thesnacademy.ac.in to be visited.
The high power Program Certification ceremony closed with a Vote of Thanks by one of the participant Dr Vivek Mady – Senior Consultant – Gynecologist/Obstetrician,RK Gynaec & Maternity Hospital,Chennai
Testimonials from students of – 8th Batch of Certificate Course in Hospital Management:
Upon successful completion of the CCHM course I would like to place on record my sincere and profound appreciation of the same.
Having attended similar programmes in the U.K. and having worked for many years in healthcare, I was already familiar with different facets of hospital administration. The objective of my participation in this course was 2-fold: to have a glimpse into the acclaimed organizational and operational establishment in this premier institution of India as well as to acquaint myself with the challenges particular to the Indian context of healthcare management. Both these objectives were successfully accomplished at the end of the 12-week period.
The content and lay-out of the course was well-planned and executed as per the schedule. While there is always room for improvement, overall the content and presentations were of superior quality. The highly accomplished faculty gave us sufficient exposure to the topics in their domain as is relevant for such a basic certification.
A notable highlight was undoubtedly the meticulous and precise planning and execution of the course in its entirety –be it the profiles of each faculty member, the simple and timely communications, the content of each subject as covered by the facilitator, the co-ordination of the photo shoots, the refreshments during the break or the fitting finale – each task bears testimony to the organizational team’s attention to detail and hard work to make this a successful programme. Many lessons on perfect co-ordination in event management have been learnt from Mr Mahalingam. The venue of the sessions was neat and comfortable and always kept in readiness with all facilities checked, prior to the start of each session.
Lastly I pay my profound respects to the noble vision and exemplary efforts of the Dr S S Badrinath – Founder & Chairman Emeritus and his dedicated team at Sankara Nethralaya & SN Academy in the creation and sustenance of this great institution and its ideals.
I wish all those involved in this noble cause of serving humanity all success and happiness in future endeavours.
Hats off to The Sankara Nethralaya Academy
On a war footing with missionary zeal, I cherish and long to work and carry forward the lofty ideals of HEALTH CARE MANAGEMENT learnt from THE SANKARA NETHRALAYA ACADEMY, CHENNAI and be a drop in the ocean to achieve this goal.
Three Cheers ! Hats off ! The Sankara Nethralaya Academy, Chennai, pleasurefully and painstakingly continues to contribute to the society, this time again through this Hospital Management Course, releasing nearly a score of healthcare Managers.
Program Coordinator and Assistant Registrar Mr. A. Mahalingam deserve all appreciation and laurels for his solo effects commitment and dedication in making the Certificate Course in Hospital Management programme a great success.
Dr A. Krishnamoorthi
Professor of Radiology,
Chettinad Healthcity & Research Institute, Chennai
Dr D Rambabu – General Manager of Vijaya Group of Hospitals and Author of ‘Reality of Hospital Administration’ handing over a copy of the book to
Dr SS Badrinath – Founder and Chairman Emeritus of Sankara Nethralaya
The session started with a warm welcome and the need to equip healthcare managers to face challenges in Hospital Administration, by Shri A. Mahalingam, Assistant Registrar of the academy and introduction of the speaker Dr D Rambabu – General Manager, Vijaya Group of Hospitals, Chennai, for his kind acceptance and support to the Sankara Nethralaya academy.
The highly impressive career graph of the guest speaker, rising from the lower administrative ranks to a position of senior management within the same organization over 3 decades testifies the die-hard formula of hard work, dedication and commitment for personal success and recognition. Dr D Rambabu set his talk on the challenges facing the hospital administrator in today’s scenario. He emphasized the value of satisfying patients, who are the prime customers in a hospital, as this is the ultimate method to ensure not just survival but also growth in a fiercely competitive market. Effective manpower management is all about treating every employee with respect and dignity and giving due recognition for his efforts and contribution within the team. Hospital Managers should manage their time well and keep abreast of all activities happening within the premises. “Management on wheels” would help identify conflict areas and direct analysis of the situation would later provide an unbiased and realistic resolution to the problem.
The efficacy of simple and direct communication was illustrated with instances from the speaker’s experiences.
The leadership qualities of a good hospital administrator are exhibited at times of sound decision making and developing a well-coordinated team work. A proficient hospital administrator must be adept with all operational aspects of the hospital setup. He might not deliver clinical care to the patient but is equally responsible for ensuring that all the other facilities needed to deliver quality patient care are in order. Be it regular maintenance of equipment or building or proper supply of materials and hospital supplies, or managing manpower shortage in administrative areas or the perennial conflict in finance, billing etc. – the hospital administrator has to bring all of the above elements under his gamut to provide a way forward that will help the organization to grow and develop into a centre that delivers excellent quality of service.
Dr D Rambabu is a living example of how a person equipped with basic skills and knowledge can be trained and moulded to take on a position of responsibility and leadership, provided he embodies the inherent qualities of care, compassion, dedication, loyalty and passion. These attributes are basic to any individual who wants to make a difference to patient care and can directly or indirectly impact on the patient’s overall experience and treatment in that hospital.