The highly prestigious “The Week-Nielsen” survey for rating the best hospitals in the country has declared Sankara Nethralaya as the “Best Hospital in Ophthalmology” once again. The survey was conducted on stringent quality measures by experts, covering 15 cities from September to October 2014. The parameters for selection were quality of patient care, reputation, infrastructure, innovation and environment. It would be noteworthy to mention here that The Week-Hansa research had declared Sankara Nethralaya as the “Best Hospital in Ophthalmology” applying the same parameters for years 2010, 2011, 2012. Now that we have proved ourselves as the best beyond doubt in the national arena, consistently for several years, it is time we geared up for international recognition in the years to come!
Mr B G Menon, Managing Director – ACME Consulting, Chennai inaugurating the session
The Program started with a warm welcome note and the need for Healthcare Quality in professional managers by Shri A. Mahalingam, Assistant Registrar of the Sankara Nethralaya Academy, he thanked the participants for the overwhelming response for the E – learning and Onsite programs and their confidence in the institution and wished them a wonderful and successful program.
Mr B G Menon,Managing Director – ACME Consulting, India’s largest Healthcare Quality Advisory Mr C S Ramakrishnan, COO of ACME Consulting, Prof S Ramani – Principal, TSNA and Mrs Shyamala Selvaraj, Deputy General Manager – Quality Management and faculty members also participated the program.
About the Program:
This is a first of its kind in the country Certificate Course dedicated to the area of Healthcare Quality, a key concern in Hospitals today. The spurt in medical errors, accidents and high profile cases of negligence has brought the entire healthcare sector under a cloud, negating the tremendous amount of good work actually being done.
This situation can be addressed only by professionalizing Hospital services and making quality as the very basis and crux in every aspect of the healthcare delivery, thereby ensuring Hospitals are safe and patient centric and the treatment provided is effective, producing the desired outcomes.
Realising this most critical need, The Sankara Nethralaya Academy, an academic wing of Sankara Nethralaya, the epitome of healthcare quality in the country, ACME Consulting, India’s largest Healthcare Quality Advisory and Association of Healthcare Providers of India (AHPI), the only countrywide association of Hospitals in the country have joined hands to develop this Certificate Course that will help all categories of hospital staff right from Doctors, Nurses and Administrators to Radiographers, Lab Technicians and other Support Staff to become active participants in the Quality Improvement of their respective Hospitals.
This Course will be conducted at the Sankara Netralaya campus every Saturday afternoon, between 3pm and 6pm over the next 12 weeks.
Around 40 Candidates for onsite and online course registered from reputed healthcare institution both domestic and international.
As part of the program schedule the first session on Introduction in Quality in Healthcare was conducted by Mr C S Ramakrishnan, COO of ACME Consulting, Chennai.
Many online candidates came in online and clarified their queries with the speaker
At the end of the session Mr A Mahalingam thanked the participants and the speaker for his excellent session and also announced that 2nd session on 22.11.2014 will be on Quality & Accreditation in Healthcare as per the planned schedule.
Mr.S. Sampath Kumar, CITO of Sankara Nethralaya delivering a lecture
The session started with a warm welcome note and the need for supervisory skills in professional managers by Shri A. Mahalingam, Assistant Registrar of the institution, he thanked the participants for the overwhelming response and confidence in the institution and wished them for a wonderful session.
The Sankara Nethralaya Academy organized a session on “ICT in Healthcare”, attended by Medical and Administrative personnel from various hospitals as part of its Weekend Course. The objective was to deliberate on typical questions raised in the context of deploying adequate technology in the modern healthcare delivery. Mr.S. Sampath Kumar, the Chief Information and Technology Officer, Sankara Nethralaya, conducted the session.
He emphasized that suitable technology adoption is a must and would ensure that medical care is affordable and at the same time there is no compromise in ensuring a quality delivery which results in the complete delight of the patient. Such technology adoption and implementation in terms of new state-of-the-art medical equipment is an integral part of medical delivery.
ICT technology enables storage and quick retrieval of patient data which is a prerequisite for effective treatment. It should go hand in hand with the fully integrated medical equipments, especially for larger healthcare institutions handling a huge number of patients; Sankara Nethralaya was among the early health care institutions to successfully automate the storage and retrieval of such critical patient data through the system of ‘Electronic Medical Records (EMR).
The session on ICT in Healthcare aims to share the experience of Sankara Nethralaya in continuously embracing and deploying modern technology as part of its strategy to achieve international standards in Quality Medical Delivery and ensure the highest level of patient satisfaction. It addresses the challenges faced in the implementation of Electronic Medical Records, abbreviated as EMR and the solutions to the same and the challenge of maintaining a huge database of patients dating back to more than 30 years and retrieving the same when required, by implementing a user friendly storage/retrieval mechanism, a robust system which has stood the test of time and continues to serve its purpose long after its implementation, with ophthalmic institutions that may be facing similar issues in storing, retrieving and disseminating patient data.
Prof S Ramani – Principal, The SN Academy is addressing the Patients
The Sankara Nethralaya Academy (a unit of Medical Research Foundation, Chennai) is a forerunner and leader in the area of imparting healthcare and health management technology and draws its strength from its parent organizations, Sankara Nethralaya, the Medical Research Foundation and Vision Research Foundation, a State of the Art Research Facility. The Academy as part its social and community responsibility conducted a one day free eye screening camp on 16th November 2014 at its Vanagaram premises.
Mr A Mahalingam, Assistant Registrar of SN Academy welcomed the patients and their families for this unique camp and thanked the management of Sankara Nethraklaya for their kind approval of this initiative to help the local residents around the institution. Prof S. Ramani Principal, TSNA briefed about the academy and its objective to the community.
Mrs Anuja R Singh – Camp coordinator gave a detailed information on the Camp followed by Mr Chandrakumar – Senior Social worker from Jaslok Community Ophthalmic Centre (Unit of Sankara Nethralaya , Medical Research Foundation) who also gave detailed information to the patients.
As part the camp various tests including Blood sugar and Blood pressure were conducted to detect vision deficiency, cataract and so on.
The SN Academy conducted the camp primarily for the benefit of the poor people living around the neighbourhood who had eye disorders but were not able to screen or treat the same because of their backward economic status.
A total of 164 patients attended and benefited from this camp and the Cataract identified patients were referred Sankara Nethralaya`s Community wing Jaslok Community Ophthalmic Centre( Unit of Sankara Nethralaya , Medical Research Foundation) located at Greams Road for their cost free cataract surgery and further management.
The final year students of SN Academy’s Refraction & Dispensing Program –Optometry Teaching faculty and administrative teams participated and played an important role in making the camp a great success.
With India emerging as the global leader in the number of diabetics with a staggering figure of over 65 million diabetics, it is little wonder that it is increasingly referred to as the Diabetic capital of the world. A dubious distinction indeed!
Diabetes, as a disorder, is causing a disturbing drift in the life of the productive group who fall between age group 40 to 50.
Sankara Nethralaya, with its mission to alleviate blindness, has been actively engaged in Diabetic research and prevention projects for over a decade to study the prevalence of ailments such as the diabetic eye and to create awareness among the public on the risks it causes to vision, when it stealthily damages the most precious organ the “eye”.
This year, with the theme of “Save your vision; Take action; consider a complete eye examination including Retina”, World Diabetes Day got to a vibrant start with a bustling crowd thronging the corridors of the 5th floor of Jagadguru Kanchi Sri Chandrasekarendra Netra Nilayam, from 9 am, on Nov 14 the venue of Sankara Nethralaya’s free diabetes and diabetic retinopathy screening and counselling camp.
The day’s program primarily dedicated to the cause of screening Diabetic Retinopathy for the public and creating awareness on the evils of the disease witnessed over 122 eager participants, who were subjected to a comprehensive eye check up.
The sessions included random sugar and BP check up, Vision and eye pressure assessments, fundus imaging, consultation and counselling with senior vitreo retinal surgeons Dr. Rajiv Raman and Dr G.Suganeswari.
The day also witnessed vibrant awareness creation activities like poster presentations, screening of video clips on Diabetes and eye disorders, risks, management and treatment to restore vision.
Following a nutritive lunch offered to the patients Dr. Rajiv Raman and Dr. G.Suganeswari delivered invigorating talks on the threat of eye ailments due to diabetes, severity of retinopathy and visual impairment, management of optimal levels of sugar, BP and lipids, therapeutic and surgical treatment methods to take care of Diabetic retinopathy and most importantly change of life style for a healthy living with diabetes.
Sankara Nethralaya, keeping its indomitable spirit lofty, observed World Diabetes Day to create awareness amongst the general public about the pandemic disorder that has gripped India even amongst younger generation.
The Sri V.D.Swami Auditorium the venue of the lecture on diabetes and the presentation of Dhingra Awards for students pursuing higher education on the evening of 13th November 2014, was packed to capacity with enthusiastic participants including a host of consultants, employees and others eagerly awaiting the talk by leading diabetologist and crusader against the ailment Dr.V.Mohan, Founder and Chairman, Mohan’s Diabetes Centre.
Following the mellifluous invocation by Dr.S.R Bharathi Devi, Post Doctoral Fellow, R.S Mehta Jain Department of Biochemistry, Dr.Tarun Sharma, Director, Bhagwan Mahaveer Vitreo Retinal services, welcomed the gathering and introduced Padma Shri Dr. V.Mohan as one who was recognised as a Fellow of the Royal College of Physicians by all the 4 graduate schools in UK. He highlighted that as a Clinician cum researcher, Dr Mohan had over 900 publications, 150 chapters in books and over 200 invited editorials to his credit adding that with his high spirit of community service Dr. Mohan had conducted over 2000 free diabetic camps to a thunderous applause by the audience.
Chief guest and speaker Dr.V.Mohan, dedicated the day’s lecture to his role model Dr.SS Badrinath, Chairman Emeritus, Sankara Nethralaya. He gave a clarion call to the threat which India faced today – Diabetes, which has grown from a mere 2.3% in 1972 to a monstrous 24.7% in 2014, accounting to about 65.1 million diabetics and 77 million pre-diabetics.
In his invigorating lecture, Dr. Mohan tabled statistics that showed Asians, especially Indians as being prone to the pandemic of diabetes, the contributing factor being both genetic and environmental. He observed “India suffered from ‘Affluenza’ or ‘being rich” that was characteristically marked by absence of physical activity, higher glycemic load and sedentary life, more so in urban regions and increasingly in rural regions too.
Dr. Mohan, elaborated that India, while contributing to rapid economic growth also contributed to rapid nutritional transition from consuming wholesome food to eating junk food that ended up in excess calories coupled with decreased physical activity. He observed that his institution’s pioneering work helped innovating High Fibre Rice that had five times higher fibre content and lower glycemic index, a diet that could be cost effective, feasible and sustainable.
He shared the institution’s success story that enabled diabetes prevention among the masses in a significant way with specific relevance to a pilot project carried at Chennai during late 90’s by an effective methodology of building parks in the neighbourhood thereby inculcating the habit of exercising and being close to nature.
Dr.Mohan emphasized the need for Medicare to reach out to the masses, focussing on rural locations and giving back to the society, subtly highlighting his institution’s remarkable Tele Diabetology Van services and the Chunampet Rural Diabetes Prevention project, that trained the locals on the awareness, prevention and management of diabetes in order that they tackle the spiralling menace of diabetes and related complications effectively.
In conclusion, Dr.Mohan observed that even small life style changes would greatly pave way for healthy living for diabetics.
Dr.P.G.Raman, Senior Diabetologist, former HOD, Diabetology, Indore Medical College, in his address stressed the importance of being vigilant about post prandial blood sugar levels to keep at bay cardio artery or kidney disorders, by effective diet patterns.
The day also marked the distribution of the Dhingra Awards to wards of employees’ pursuing higher education by Sri. Dilip Bajaj, Director, South India Surgical Company Ltd, he reiterated that he was proud to be associated with the Sankara Nethralaya a great institution and quoted that “if one wanted to go fast – he would be alone, if one wanted to go far – he would go with everyone”, appreciating the values of the institution that triggered training, research and eye care to benefit one and all.
The Diabetic Retinopathy poster awards were bagged by Dr. Pratho Prathim Majumdar, Associate Consultant, UVEA department and Dr Prachir Agarwal, PG fellow at the VR department.
The day’s events concluded with a vote of thanks by Dr.G.Suganeswari, Senior Consultant, Vitreo Retina Department.
Shri C S Ramakrishan, Chief Operating Officer, ACME Consulting (Healthcare Quality Consultancy) at the Accreditation session
The session started with a warm welcome and the need for hospital accreditations for healthcare professional managers by Shri A. Mahalingam, Assistant Registrar of the academy and also introduction of the speaker Shri C S Ramakrishan, Chief Operating Officer, ACME Consulting and senior management consultant, for his kind acceptance and support to our academy.
The session was meant to educate and create awareness on the critical need for quality accreditation for health care institutions in an increasingly competitive healthcare marketplace and a highly demanding patient base, among health care managers, healthcare entrepreneurs currently operating their own health care institutions and individuals and corporate bodies planning to enter into this fast growing and high potential field.
The session covered the entire gamut of quality and work flow processes and practices both clinical and non-clinical, from minute details like employee educational credentials to installation of advanced equipment imperative for accreditation by prestigious certifying bodies both national and international.
Accreditation is a clear indication of the quality and capability and a stamp of high standard of hospitals in India; it is an indication of world class treatment to patients and would gradually boost Medical Tourism in India. The accreditation brings in the much needed credibility as it symbolizes quality, it helps in branding of the hospital, enhances hospital value and reliability making India truly a great Medical Tourism destination.
Delegates included Hospital Administrators, Doctors, Nurses, Quality Managers from various Private, Mission and Public sector hospitals who interactively participated stood to gain and share the knowledge in the field of accreditation Process.
The Speaker enumerated on 10 important NABH Stands viz.,
• Access, Assessment & Continuity of Care (AAC)
• Care of Patient (COP)
• Management of Medication (MOM)
• Patient Rights & Educations (PRE)
• Hospital Infection Control (HIC)
• Continuous Quality Improvement (CQI)
• Responsibility of Management (ROM)
• Facility of Management & Safety (FMS)
• Human Resource Management (HRM)
• Information Management System (IMS)
The speaker also highlighted the various benefits of NABH Accreditations for the Patients, Institutions and third parties like healthcare insurance sector and at the end of the session the delegates shared their learning experiences and feedback of this unique session.
Shri K Nagappan – General Manager (Materials), Apollo Hospitals delivering the lecture
The Sankara Nethralaya Academy (TSNA) Conducted a Session on Supply Chain Management in Healthcare for executive Healthcare management program.
Welcoming the gathering, Mr A Mahalingam , Assistant Registrar of Sankara Nethralaya Academy, highlighted that Health care sector was a “Sunrise” sector that provides evergreen pastures for growth, without stagnation. Realizing this need for Supply Chain Management systems in Health care the Sankara Nethralaya Academy conducted a session on Supply Chain Management in Healthcare focus on 01.11.2014.
While this unique session handled by Sri. K.Nagappan, General Manager (Materials), Apollo Hospitals Enterprise Ltd pointed that India was becoming the hub for medical tourists, Chennai was chosen by 50% of them for treatment.
In his lecture, Sri. Nagappan elaborated the guidelines, management of flows and management of interdependencies (linkages), and the base drivers that included facilities, transport and warehousing and information management and the importance of effective supply network management in health care sector. He subtly pointed out that in Health care sector, the human value of the patient, happened to be very critical, at both ends, firstly as the one requiring utmost care when he enters as a sick man and as a happy, satisfied man upon his exit.
The picture of Indian health care industry showed an upward growth and necessitated synchronization of supply chain management of both men and material. There are challenges in integrating suppliers, logistics at different departments viz Operation theatre, emergency, stores and purchase to ensure optimum utilization of resources and handling varying volumes and service levels without having to rise cost, he added. Mr.Nagappan aptly finished by saying “Better supply chain, better health care”.
At the conclusion, Mr A Mahalingam also took this opportunity to announce yet another unique program called Healthcare Quality Management – Certificate Course (Onsite / Online). The Sankara Nethralaya Academy has designed and launched niche programs, the first of its kind in the history of health care sector in association with The AHPI Institute of Healthcare Quality & Patient Safety, led by Dr Girdhar J Gyani the acknowledged father of Healthcare Quality in India and founder of the NABH and ACME Consulting, the largest Healthcare Quality Consulting Organisation in India. This course will be commencing from 15th November 2014. For details and registration, Visit: http://www.thesnacademy.ac.in
Dr. T. Santhanam – Professor and H O D of Computer Science & Program coordinator for Vaishnav Community College,
Arumbakkam, and Chennai conducting the session.
As part of its counselling and providing a roadmap to growth and success, the SN Academy organized a special session on ‘Motivation’ for its students on 31st October 2014.
As part of a unique initiative to enhance academic and non-academic performance the Sankara Nethralaya Academy conducted a session on “Motivation”. The program was conducted by Dr. T. Santhanam, Professor and H O D of Computer Science & Program coordinator for Vaishnav Community College, Arumbakkam, Chennai, well known for his professional counselling and refreshing approach to academics and career building.
Addressing the students pursuing their Diploma and Degree in Allied Health Science Programs - Dr. T. Santhanam emphasized that they were the future of this country and each one of them was unique as individuals who had the potential to be high achievers.
“You can achieve any goal in life provided you know yourself well, plan well, work hard and keep improving your knowledge, skill and attitude on a continuous basis. No doubt, your parents and teachers will always be by your side as a guiding and supporting force,” he told the students.
Offering many practical tips on time management, Dr. T. Santhanam observed to the students that this was a crucial time of their lives, as they were passing through a phase where many changes take place simultaneously. He advised them to be ready to embrace the changes with a positive frame of mind and enjoy every moment.
Citing the examples of renowned personalities like Mahatma Gandhi, Thomas Alva Edison, Our Former President of India – Dr Abdul Kalam and others, Dr. T. Santhanam exhorted the students to live in the present to focus on studies and other enabling activities with greater intensity. “Learning is a continuous and very fulfilling process and excellence is a journey, not the destination,” he asserted.
In reply to a question, the speaker emphasized the need for a regulated life wherein there was room for every necessary activity – from education to enjoyment; from healthy eating to engaging in extracurricular activities. He underlined that School & College days are the best period to learn and pursue them with all sincerity and enthusiasm,” he told the students.
The session was highly interactive and the students posed questions on various issues including career related ones. Dr. T. Santhanam appreciated the initiative of Academy management for organizing such a vital session. TSNA Principal – Prof S Ramani, Assistant Registrar – A Mahalingam, Academic Officer and other faculty members were also present on the occasion.
The month of October witnessed senior consultants from Sankara Nethralaya attending a slew of CME programs on niche topics across wide spread locations. A team of senior Vitreo Retinal and Uveitis Consultants consisting of Dr. Sumitha Agarkar, Dr. S.Sudharshan and Dr Kavitha Kalaivani Natarajan led by Dr T.S. Surendran, Vice-Chairman and Director of Paediatric Ophthalmology attended “Paed Eye’ a CME on Paediatric Ophthalmology conducted by the BB Eye Foundation, Kolkata on the 11th and 12th of October. The CME had 198 delegates from all over the country participating in day long debates, quiz contests and Q&A sessions on the topic. Dr T.S. Surendran among the senior most Paediatric Ophthalmologists in the country delivered an in-depth and critical key note address on the topic titled “Past, Present and Future of Paediatric ophthalmology” touching on every facet of the subject. Dr. Sumitha Agarkar delivered an interesting talk on “Estropia in Children” and ‘Secondary lens implantation in Children”, she also played the role of the moderator for the debate session and summed up the points discussed by the participants. Dr. S.Sudharshan delivered well researched talks on Paediatric Uveitis and Management of Paediatric Uveitic and Cataracts- a video panorama and Dr. Kavitha Kalaivani Natarajan addressed the issues related with myopia in her detailed talk titled “Can we do anything on Myopia?” she also delivered an interesting talk on “Decision making in the management of intermittent divergent squint (IDS)” Dr. Sudharshan and Dr. Kavitha Kalaivani also actively participated in the Panel discussion.
Dr. Sumitha Agarkar also attended the Annual Meeting of the Maharashtra Ophthalmic Society at Solapur on the 10th and 11th of October 2014, she delivered a highly absorbing talk on ‘Procedures on Superior Oblique Muscle’ in a Visual analytics Science and Technology Symposium (VAST) held on the occasion, she also delivered an interesting talk on “Duane’s Retraction Syndrome” and was a panelist in the discussion of interesting cases.
The 38th Annual conference of the Madhya Pradesh State Ophthalmological Society held at Sagar on the 10th and 12th of October 2014 on the theme- ‘Day to Day Ophthalmology” was attended by Senior Vitro Retinal surgeons Dr. Rajiv Raman and Dr. Pukhraj Rishi. Dr Rajiv Raman actively participated in the panel discussions on Endophthalmitis and presented papers on Age Related Macular Diseases (ARMD) diagnosis and treatment, Anti-VEFG- Role in DME and B-Scan, he was also a part of the international journal of ophthalmology (IJO) involving research methodologies combining clinical research acumen. Dr. Pukhraj Rishi gave useful talks on 1. How to reply to reviewer’s comments? 2. Diabetic VR, 3.Optical Coherence Tomography interpretation 4. How to write scientific scripts? and 5.Closed globe refixation of dislocated IOLS. He was also a part of the IJO whose work included research methods and conducting of workshops and also a judge for free paper submissions on retina poster session.